Privacy policy

What we collect, why, who handles it and how to control it.

Last updated 7 November 2026.

1. Who is responsible

MoeBak F.Z.C, licence 43114, registration B.C. 1306337, Ajman Free Zone, Ajman, United Arab Emirates. We decide how your data is used on MoeBak Seal. Contact: support@moebak.com. This policy covers seal.moebak.com and the MoeBak Seal tools.

2. What we collect

• Your email, when you buy, create an account, take Seal Check, join the newsletter or join the early access list.
• Account details: your email, a password stored only in scrambled form, and whether your email is verified.
• Purchase details: the product, the amount, the date, a payment reference and your billing country. Stripe holds your card details and billing address. We never see your card details.
• Builder content: your brand name, brand type, your answers and an optional logo.
• Technical data your browser sends, such as your IP address, used for security and to limit abuse.
• Visit data, only if you accept analytics: the pages you view and when, your device and browser type, your approximate location and how you reached the site. Google Analytics collects it with cookies.

We do not ask for more than we need. We do not collect sensitive personal data.

3. Why we use it and our basis

You can withdraw consent at any time. Write to support@moebak.com and we stop. Withdrawing does not affect your purchase or your access. You can change your analytics choice at any time with Cookie settings in the footer.

When you tick a box or subscribe, we record the date and what you agreed to on your contact entry.

4. Who handles it for us

These providers handle data for us on our instructions.

• Stripe, Inc., for payments.
• Google LLC, for Gmail, to send our emails, and for Google Analytics, only if you accept analytics.
• Notion Labs, Inc., for our contact list.
• Railway Corporation, to host the MoeBak Seal backend.
• Hostinger International Ltd, to host the website.

We do not sell your data. We share it only with these providers, with advisers under a duty of confidence, and with authorities when the law requires.

5. Transfers outside the UAE

Some providers keep data outside the UAE, including in the United States. This transfer is needed to run the service you asked for. We use providers that protect data under written terms and security controls.

6. How long we keep it

7. Your rights

You can ask us for a copy of your data, to correct it, to delete it, to restrict its use, to move it to another provider, or to stop emailing you. You can object to marketing at any time. Write to support@moebak.com from the email you used. We reply within 30 days. If we cannot meet a request in full, we tell you why.

When you ask us to delete your data, we remove your purchase record, brand answers, logo and builder link, and we confirm by email. On request we also remove your contact list entry and your account login. We keep payment and tax records that the law requires us to keep.

8. Security

We use encrypted connections, scrambled passwords, signed sessions, access limits per customer and checks on uploaded files. No system is perfectly safe. Tell us at once if you see a problem. If a breach is likely to harm you, we tell you and the authority as the law requires.

9. Cookies and browser storage

The site stores your language choice, and your sign-in session if you sign in, in your browser's local storage. Before launch, early access visitors also get a cookie that remembers their access. We use Google Analytics only if you accept it in the cookie banner. It sets two cookies, _ga and one starting with _ga_, which last up to 2 years and tell one visit from another. If you decline, or do not choose, it sets nothing. We remember your choice in your browser. You can change it at any time with Cookie settings in the footer, and you can clear this storage in your browser. We do not use advertising cookies, we do not turn on Google advertising features, and we do not link analytics to your email or account.

10. Children

MoeBak Seal is for adults running a business or a personal brand. It is not for anyone under 18. If you think a child has given us data, write to us and we delete it.

11. Changes

We update this policy when our practice changes. The date at the top shows the latest version. We tell account holders about material changes by email.

12. Complaints

Write to support@moebak.com first. You may also complain to the UAE Data Office or to the competent authority.

13. Language

This policy is published in English and Arabic. If they differ, the Arabic version prevails for consumers in the UAE.